Terms of Service
1. Overview of the Service
HeyJordan is an automated conversational voice assistant operated by Intelligent Lifestyle Solutions, Inc. ("Company", "we", "us"). The service provides scheduled telephone calls, memory prompts, and family notification summaries to support daily living routines.
2. Explicit Medical Disclaimer (Non-Medical Device)
HEYJORDAN IS NOT A MEDICAL DEVICE, NOT A CLINICAL MONITORING SERVICE, AND NOT AN EMERGENCY DISPATCH SERVICE.
- The service does not dispense medical advice, diagnose health conditions, manage clinical prescriptions, or guarantee the administration of medications.
- The service is designed solely as an assistive conversational prompt. The subscriber and the user remain entirely responsible for managing personal medical care, prescriptions, and health regimens.
3. Consent & Subscriber Authorization
By enrolling an individual (the "Recipient") in HeyJordan:
- You represent and warrant that you possess full legal authority or have obtained explicit, informed consent from the Recipient to schedule automated telephone calls to their telephone number.
- You agree that HeyJordan will utilize artificial voice technology to conduct these scheduled check-ins in compliance with the Telephone Consumer Protection Act (TCPA) and applicable state artificial intelligence disclosure laws.
4. Subscription, Billing & Cancellation
Free Trial: New accounts begin with a 14-day free trial. If not canceled before the trial period concludes, the subscription will renew at the stated rate ($39/month or $390/year).
Cancellation: You may cancel your subscription at any time with a single click inside the family portal at my.heyjordan.app or by emailing [email protected]. Cancellation takes effect at the end of the current billing cycle. No long-term lock-in contracts exist.
5. Limitation of Liability
Intelligent Lifestyle Solutions, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from unanswered calls, telecommunication network outages, carrier-level call blocking, or misstated notes provided during conversational interactions.
6. Governing Law
These Terms are governed by and construed under the laws of the State of Delaware, without regard to conflict of law principles.